Terms of service
Terms of Service
Welcome to Fluffamily. By accessing or using our website (fluffamily.com), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our site.
1. About Our Store
Fluffamily is an online retailer offering pet supplies and accessories. We currently ship only within the United States.
2. Use of the Site
You agree to use this site only for lawful purposes. You may not use our site to transmit harmful code, attempt unauthorized access to our systems, or engage in fraudulent activity.
3. Products and Pricing
We make every effort to display accurate product information, images, and pricing. However, we do not warrant that product descriptions or other content is error-free. Prices are subject to change without notice. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.
4. Order Acceptance
Your receipt of an order confirmation does not guarantee acceptance of your order. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.
5. Shipping
Please refer to our Shipping Policy for information on delivery times and costs. We are not responsible for delays caused by shipping carriers or customs (where applicable).
6. Returns and Refunds
Please refer to our Refund Policy for details on returns, exchanges, and refunds.
7. Intellectual Property
All content on this site, including text, graphics, logos, and images, is the property of Fluffamily or its content suppliers and is protected by applicable intellectual property laws.
8. Limitation of Liability
To the fullest extent permitted by law, Fluffamily shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products purchased through it.
9. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of any third-party sites.
10. Changes to These Terms
We may update these Terms of Service from time to time. Continued use of the site after changes are posted constitutes your acceptance of the revised terms.
11. Governing Law
These terms are governed by the laws applicable to consumer transactions in the United States, without regard to conflict of law principles.
12. Contact Us
Questions about these Terms of Service can be sent to contact@fluffamily.com.